Testimonials
‘Its all about customers’
Phillip Webb
"Carers are friendly and helpful despite being under pressure they are kind when looking after my mother. "
Neil Vant
"They are always cheery in the morning and that puts my wife's worries behind her."
Ricky T
"Smart Choice Healthcare delivers excellent care to my uncle. They provide care, help with meals and medication assistance. My uncle has had a lot of care agencies, but this is by far the best one. They ensure he eats and has his medication.....
D Chue
"I have been using Smart Choice since the beginning of January 2022 to care for my 90-year-old mother with late-stage dementia. We were in desperate need of urgent support, and Smart Choice picked up and actioned the care package quickly and efficiently. The manager and the staff have been amazing. They are extremely professional, and most importantly for me, they have shown great compassion and understanding in identifying my mother's challenging care needs and delivering the most appropriate care services to meet them, with dignity, love and respect. We were reassured by the carers and felt we could trust them from day one. The carers are always prompt and communicate and discuss any issues as they arise. Smart Choice has gone above and beyond to be accommodating and flexible in offering additional support and services as I have needed them, which has been and continues to be invaluable
Jo Austin
"I would recommend Smart Choice Healthcare Services to anyone looking for care services for their loved one(s) as your caregivers are very professional and they treat mum with great respect, dignity, and kindness. My sister and I are very grateful to you all for your service and I don't know what we would have done without your help with looking after Mum’s everyday needs such as helping her to make her meals, assisting her to get to the toilet and making sure she takes her medication, etc. It is reassuring knowing that we can trust in your care. My mum was very apprehensive about having people who were unfamiliar to her in her home but you all soon put her mind at ease and she really enjoys your company and looks forward to all your visits, so a big thank you to all of you lovely ladies - Caroline, Munei, Nancy, Shelly, and Sally for looking after mum and helping her to stay in the home she loves"
Client
"My 95 year old uncle lives 150 miles away from me. He lives independently but is alone and housebound. He was hospitalised before Christmas with a broken hip. On his return to home myself, his friends and neighbours were all extremely concerned for him. Early in the New Year, Smart Choice Healthcare Services began to provide a twice daily care service for him. This service has been absolutely invaluable. Even though I have not met Caroline (his carer), I feel like I know her. She alerts me if there is ever a cause for concern and will call the doctor for him if she feels it necessary. She will then update me with his progress. It is a huge relief to know that he is receiving this wonderful service and excellent care."